Mrgroup 44 takes the privacy and data security of every player seriously. This document transparently explains how we collect, use, store, and protect your personal information on a day-to-day basis.
All data transmitted between your device and mrgroup 44 servers is encrypted using 256-bit SSL protocol — the same standard used by banking institutions in Malaysia.
All data management practices at mrgroup 44 comply with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary legislation governing the processing of personal data in our country.
Mrgroup 44 has never sold, rented, or shared players' personal data with advertisers or third-party data brokers. Your data belongs to you — it is not a commodity to be sold.
You have full rights to access, correct, transfer, and delete your personal data. Requests can be submitted at any time through our support team.
Your data is stored in a server environment protected by multi-layered firewalls, strict access controls, and round-the-clock security monitoring systems.
In the event of a security incident involving your data, mrgroup 44 is committed to notifying you within 72 hours, in line with data protection best practices.
Mrgroup 44 ("we", "platform", or "company") is an online betting platform operator running through the website mrgroup44.click. We are fully committed to protecting the privacy of every individual who interacts with our platform — from active players to visitors simply browsing the site.
This Privacy Policy ("Policy") sets out in detail how mrgroup 44 collects, uses, processes, stores, protects, and in certain circumstances discloses your personal information. It also describes the rights you hold in relation to that personal data and how you may exercise them.
This Policy applies to all individuals who:
By using mrgroup 44's services, you agree to the processing of your personal data as described in this Policy. If you disagree with any part of this Policy, please contact us or discontinue use of our services.
Our Core Principles: mrgroup 44 collects only the data that is strictly necessary, uses it solely for the stated purposes, and never for anything you would not reasonably expect. This is not merely a legal obligation — it is our promise to the Malaysian player community who place their trust in us.
Mrgroup 44 collects several categories of personal data depending on your level of interaction with the platform. Below is a comprehensive breakdown of the data we collect:
| Data Type | Example | Requirement |
|---|---|---|
| Full name | As per MyKad/Passport | Mandatory |
| Date of birth | 18+ age verification | Mandatory |
| Identification number | MyKad number (KYC process) | During KYC |
| Email address | For account communications | Mandatory |
| Phone number | Malaysia number (+60) | Mandatory |
| Residential address | For advanced KYC verification | During KYC |
To process deposits and withdrawals, we maintain transaction records that include the payment method used (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX via Maybank2u or CIMB Clicks), the amount and date of each transaction, and the transaction reference number. We do not store your e-wallet PIN or account password.
Records of your betting activity — including wagers on Malaysia Super League or EPL football, slots sessions, poker, and live casino — are retained for bet settlement, fraud detection, and legal audit compliance purposes.
We automatically collect IP addresses, device and browser types, operating systems, access timestamps, and platform usage data necessary to keep our services running smoothly and to detect security threats.
Mrgroup 44 collects personal data through several different channels, all with your knowledge or consent:
Some data is collected automatically when you access and use the mrgroup 44 platform. This includes server logs that record technical activity, platform analytics data that help us understand how players use various features, and gaming session information for accurate settlement purposes.
In certain cases, we may receive data from trusted service providers for identity verification and fraud prevention purposes. Any such data exchange is carried out under strict data protection agreements and solely for the specified purposes.
mrgroup 44 does not purchase user data lists from any external source. All data we hold about you has either been provided directly by you or collected through your use of our platform.
Mrgroup 44 uses your personal data solely for lawful, necessary, and platform-related purposes. We do not process data for any purpose you would not reasonably expect. The following is a comprehensive explanation of how we use your data:
We analyse platform usage patterns in aggregate — without identifying any specific individual — to understand which features are most valuable to players, identify areas for improvement, and develop better new features for mrgroup 44 players.
mrgroup 44 does not use your personal data to build user profiles that are sold to advertisers. Every ringgit we earn comes from the betting services we provide to players — not from selling your data.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), mrgroup 44 processes your personal data on the following legal bases:
You have the right to withdraw your consent at any time. However, doing so may result in your inability to use some or all mrgroup 44 services that require the processing of that data.
Mrgroup 44 does not sell, rent, or trade players' personal data to third parties for any commercial purpose. However, there are limited situations where data sharing is necessary and lawful:
We share necessary data with service providers who help us operate the platform, including payment processors for methods such as Touch 'n Go, GrabPay, and FPX; cloud infrastructure and server providers; and identity verification companies for the KYC process. All these providers are bound by strict confidentiality agreements and may only use the data for specified purposes.
Mrgroup 44 will disclose personal data to authorised government authorities or law enforcement bodies when required by Malaysian law, court order, or valid legal process. We will endeavour to notify you of any such disclosure where the law permits us to do so.
In the event of a merger, acquisition, or asset transfer involving mrgroup 44, players' personal data may be transferred as part of the business assets. In such circumstances, we will ensure that the new recipient is bound by data protection obligations at least equivalent to those in this Policy, and we will notify players in advance.
Remember: mrgroup 44 never shares your data with advertising networks, data brokers, or any third party for marketing purposes. If you receive marketing communications from another party claiming to have obtained your data from mrgroup 44, please report it to us immediately.
Mrgroup 44 continuously invests in high-grade security infrastructure to protect players' personal data from unauthorised access, loss, misuse, or disclosure. The following are the key protective measures we have in place:
While no security system can be guaranteed 100% immune to all threats, mrgroup 44 employs a defence-in-depth approach that makes our platform among the most secure available to Malaysian players.
Mrgroup 44 retains personal data only for as long as it is needed for the stated purpose, or for as long as required under Malaysian law.
| Data Category | Retention Period | Reason |
|---|---|---|
| Active account data | For the duration of the active account | Service operations |
| Financial transaction records | 7 years after transaction | AML legal requirements |
| KYC & verification records | 5 years after account closure | Regulatory compliance |
| Support communication logs | 3 years | Dispute resolution |
| Technical data & logs | 12 months | Security & debugging |
| Marketing data (with consent) | Until consent is withdrawn | Promotional communications |
Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked to you. Where immediate deletion is not technically practicable, the data will be isolated and protected until deletion can be carried out.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by mrgroup 44:
Request a copy of all personal data we hold about you in a readable format.
Request that we correct any inaccurate or incomplete data held about you.
Request the deletion of your personal data when it is no longer needed for its original purpose.
Request that we restrict the processing of your data in certain legally permitted situations.
Receive your data in a structured, machine-readable format for transfer to another provider.
Object to the processing of your data for direct marketing purposes at any time, without giving a reason.
To exercise any of these rights, please contact the mrgroup 44 data protection team by email at privacy@mrgroup44.click or via live chat on the platform. We will process your request within 14 working days. If we are unable to fulfil your request in full for legal reasons, we will explain why clearly.
Mrgroup 44 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
These cookies are essential for the platform to function properly. They include session cookies that keep you logged in, security tokens that protect your account against CSRF attacks, and language preference cookies. Without these cookies, you will not be able to use the mrgroup 44 service.
We use analytics data collected through cookies to understand how players use the mrgroup 44 platform — which pages are visited most, which features are used most often, and where users encounter difficulties. This data is used in aggregate form and does not identify you individually.
These cookies store your preferences — such as display theme, preferred language, and other personal settings — to make your experience on mrgroup 44 more comfortable and personalised.
You can manage cookie settings through your web browser. However, disabling essential cookies may significantly affect the functionality of the mrgroup 44 platform.
Mrgroup 44 reserves the right to amend and update this Privacy Policy from time to time in line with changes to legislation, regulatory requirements, technological developments, or changes in how we operate our services.
When material changes material to this Policy, we will:
For minor changes that do not affect your fundamental rights, we may update this document without a separate notification. We encourage you to review this Policy periodically to stay informed on how we protect your data.
Continued use of the mrgroup 44 platform after an update takes effect will be considered acceptance of the latest version of this Privacy Policy.
If you have any questions, concerns, or complaints about how mrgroup 44 handles your personal data, or if you wish to exercise any of the rights set out in this Policy, please contact us through the following channels:
For formal privacy-related complaints, please send an email with the subject: "Privacy Complaint – [Account Number]" to privacy@mrgroup44.click. We are committed to taking every complaint seriously and providing a meaningful response within the stipulated timeframe.
If you have contacted us and remain unsatisfied with how we handled your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the regulatory body responsible for enforcing PDPA 2010.
By using the mrgroup 44 platform, you confirm that you have read, understood, and agreed to this Privacy Policy. Current version: 2.1 | Effective: 1 January 2026 | Reference language: Bahasa Melayu
Other documents related to the use of the mrgroup 44 platform.
The full terms and conditions governing use of the mrgroup 44 platform, including deposit, withdrawal, and bonus policies.
Guidelines and tools to help you play safely, responsibly, and within your means.
The story behind mrgroup 44 — our core values, team, and commitment to Malaysian players.
Answers to the most frequently asked questions about accounts, security, payments, and games at mrgroup 44.
Mrgroup 44 combines international-grade data security with a best-in-class gaming experience for Malaysian players. Register with confidence today.